Access, correct or delete your data
NaniGames operates Monster Runner: Unleashed for Android, package com.monsterbuilderstudio.monsterbuilder. The game does not require a NaniGames account. You can still request access to, correction of or deletion of personal data relating to the game.
Send a privacy request
- Email nanigames0303@gmail.com with the subject Privacy request.
- Tell us whether you want access, correction or deletion, and which information your request concerns. You can request all information we hold about you.
- Use the address from your earlier support conversation if possible. Include a relevant Google Play order reference only if needed for a purchase-related request. We may ask for limited information to locate records and verify the request.
Never send passwords, payment-card details or verification codes. Redact unrelated information from screenshots. No game account number is needed.
Delete progress saved on your device
Your coins, progress, Endless best score, upgrades, skins, abilities, settings, rewards and purchase entitlements are saved in app storage. We do not operate a gameplay cloud-save server and cannot remotely erase files on your device.
To remove local progress, open Android Settings → Apps → Monster Runner: Unleashed → Storage (or Storage & cache) → Clear storage / Clear data. Names vary by device. Clearing storage removes your local progress, earned items, scores and settings. Clearing cache alone does not remove all saved data.
Backups and purchases are separate
Android or your device manufacturer's backup service may hold copies of app data. Manage these through the relevant backup settings; uninstalling the game or clearing local storage does not necessarily remove backup copies. Restoring a backup may restore old progress. Review the effects before deleting a backup, because backup controls can affect other apps and device data. See Google's Android backup guidance.
Google Play order and payment records are separate from the local save. Valid purchases may restore entitlements after local data is cleared. A privacy request does not automatically refund a purchase or delete your Google account or order history.
What happens to support and provider data
We handle requests concerning support emails, attachments and other personal data we control. We delete information within the request's scope unless keeping particular records is necessary for a legal obligation, resolving a dispute or protecting users and services. We keep only what remains necessary and explain any retained categories and reasons in our response. There is no single fixed retention period for every request.
Google and Unity hold advertising, purchase and technical records under their own policies. We route requests to these providers where appropriate and explain when you need to contact a provider directly. We cannot promise to erase records outside our control. Changing ad consent or an advertising ID does not itself delete purchase or other provider records. See Unity's IAP privacy information and Google's data controls.
We respond under the requirements applicable to your request, explain what action was taken and identify any remaining steps or limits. Read our privacy policy for the game's data practices and available rights. Contact nanigames0303@gmail.com if you need help with the process.